Help & Support

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How can we help you?

Find answers to common questions, troubleshoot issues, and learn how to make the most of NexusPro.

Getting Started

Learn the basics and set up your account for success with our step-by-step guides.

12 Articles

Projects & Tasks

Master project management, task creation, and team collaboration features.

18 Articles

Analytics & Reports

Understand your data with comprehensive analytics and reporting tools.

9 Articles

Account & Settings

Manage your account, preferences, and customize your NexusPro experience.

7 Articles

Integrations

Connect NexusPro with your favorite tools and streamline your workflow.

15 Articles

Security & Privacy

Learn about our security measures and how to protect your data.

6 Articles

Frequently Asked Questions

How do I invite team members to my workspace?

To invite team members, navigate to the "Team" section in your sidebar, click the "Invite Members" button, and enter their email addresses. You can assign roles and permissions during the invitation process. Team members will receive an email invitation to join your workspace.

Can I integrate NexusPro with other tools I use?

Yes! NexusPro offers integrations with popular tools like Slack, Google Drive, Trello, Zoom, and many more. Visit the "Integrations" section in your dashboard to explore available connections and set up automated workflows between your favorite apps.

How secure is my data in NexusPro?

We take data security seriously. NexusPro uses enterprise-grade encryption, regular security audits, and complies with global data protection regulations. Your data is stored in secure, SOC 2 compliant data centers with multiple layers of protection.

What happens if I exceed my storage limit?

If you approach your storage limit, we'll send you a notification. You can either upgrade your plan for more storage or archive older files to free up space. Your account will continue to function normally, but you won't be able to upload new files until you free up space or upgrade.

How can I export my data from NexusPro?

You can export your data at any time from the "Settings" section. We provide comprehensive exports in multiple formats (CSV, JSON, PDF) for projects, tasks, documents, and analytics. For large exports, the process may take a few minutes, and we'll notify you when it's ready for download.

Still Need Help?

Live Chat

Get instant help from our support team. Available 24/7 for all premium users.

Email Support

Send us a detailed message and we'll respond within 2 hours during business hours.

Phone Support

Speak directly with our support specialists. Available for enterprise plan users.

Helpful Resources

User Guide

Comprehensive guide covering all NexusPro features and functionalities.

Video Tutorials

Step-by-step video guides for common tasks and advanced features.

Webinars

Join live training sessions and learn from our product experts.

Blog

Tips, best practices, and updates from the NexusPro team.